Crisis Resources & Support

If you or someone you know is in danger, help is available. All services are free and confidential.

🚨 In Immediate Danger?

Call 000

Emergency services are available 24/7

National Crisis Hotlines

1800RESPECT - National Domestic Violence Helpline

📞1800 737 732
💬Online chat available
🌐1800respect.org.au

24/7 confidential support for domestic and family violence

Lifeline Australia

📞13 11 14
💬Online chat available
🌐lifeline.org.au

24/7 crisis support and suicide prevention

NSW Domestic Violence Line

📞1800 656 463
💬24/7 state support
🌐domesticviolence.nsw.gov.au

NSW specific domestic violence support line

Men's Referral Service

📞1300 766 491
💬Online resources available
🌐mensreferralservice.org.au

Support for men to stop using violence

Local Resources

SafeSteps Family Violence Response Centre

Emergency Accommodation
📞 1800 015 188

Emergency accommodation and support for women and children escaping family violence

Women's Legal Service

Legal Aid
📞 (02) 8745 6988

Free legal assistance with AVOs, family law, and domestic violence matters

Relationships Australia

Counselling Services
📞 1300 364 277

Individual and group counselling for domestic violence survivors

Emergency Relief Services

Financial Assistance
📞 1800 813 272

Centrelink and community emergency financial support

Safety Planning

Having a safety plan can help protect you and your loved ones. Here are important areas to consider:

Creating a Safety Plan

  • Identify safe places you can go in an emergency
  • Keep important documents in a safe place
  • Have a bag packed with essentials ready to go
  • Memorise important phone numbers
  • Plan how you will leave safely if needed

Digital Safety

  • Use privacy settings on social media accounts
  • Clear your browser history regularly
  • Use a safe computer or phone for help-seeking
  • Be aware of location tracking on devices
  • Consider getting a separate, private phone

Financial Safety

  • Keep some money in a separate account
  • Know your financial rights and assets
  • Keep copies of financial documents secure
  • Build credit in your own name
  • Document any financial abuse

Downloadable Resources

📄

Safety Planning Worksheet

PDF Guide

Step-by-step guide to create your personalised safety plan

📄

Recognising Abuse Checklist

Interactive Tool

Self-assessment tool to identify unhealthy relationship patterns

📄

Supporting a Friend Guide

Information Sheet

How to help someone you suspect is in an abusive relationship

📄

Teen Dating Violence Prevention

Educational Material

Age-appropriate information for teens about healthy relationships

📄

Economic Empowerment Toolkit

Resource Guide

Financial planning and career resources for survivors

Technology Safety

⚠️ Warning Signs of Digital Abuse

  • Partner monitors your phone, computer, or social media
  • Demands passwords to your accounts
  • Uses technology to track your location
  • Sends excessive texts or calls to control you
  • Uses apps or devices to monitor your activity

✅ Staying Safe Online

  • Use a safe computer or phone when seeking help
  • Clear your browser history and cookies regularly
  • Change passwords on your personal accounts
  • Check privacy settings on social media
  • Consider getting a separate, private phone

Note: If you suspect your devices are being monitored, use a public computer at a library, friend's house, or workplace to access resources and get help.

Need More Support?

Our advocates are here to help you create a personalised safety plan and connect you with local resources.